Terms of Service

Effective Date: June 1, 2025

Welcome to Superintelligence! Please review these Terms of Service carefully before using our platform.

These Terms of Service ("Agreement") control your access to and use of Superintelligence's multi-agent AI chatbot platform, associated applications, software, and websites (collectively, our "Platform"). This Agreement creates a binding contract between you and Superintelligence, Inc. ("Superintelligence," "we," "us," or "our") and incorporates our Acceptable Use Policy by reference. By accessing our Platform, you accept and agree to be bound by this Agreement.

By using our Platform, whether with or without creating an account, you agree to these Terms. If you do not agree to these Terms, do not use our Platform.

We also encourage you to read our Privacy Policy, which explains our data collection and usage practices for personal information, including our use of cookies and tracking technologies.

1. About Superintelligence

Superintelligence is owned by Open Artificial Intelligence, Inc. Superintelligence is a chatbot that responds dynamically to your input to create AI agents that can communicate, coordinate, and collaborate to provide enhanced problem-solving capabilities and comprehensive assistance across various domains.

2. Account Registration and Access Requirements

Age Requirements. You must be at least 13 years old or the minimum age required in your country to consent to use the Services. If you are under 18 you must have your parent or legal guardian's permission to use the Services. 

Account Creation. You may use our Platform with or without creating an account:

With an Account: You may create an account by providing accurate, current, and complete registration information, or by using third-party authentication services (such as Google or Apple). You must maintain the accuracy of your account information. You agree to allow us to use this information for Platform-related communications. Our communications to your registered contact information constitute proper legal notice.

Without an Account: You may use our Platform without creating an account. In this case, we will use cookies, IP addresses, and other tracking technologies to maintain your session, store your conversation history, and provide personalized experiences. Your use of the Platform without an account constitutes acceptance of our use of these tracking technologies as described in our Privacy Policy.

Account Merging: If you initially use our Platform without an account and later create one, you may authorize us to merge your previous session data and conversation history with your new account.

Functionality Limitations: Some Platform features, including but not limited to advanced settings, data export, extended conversation history, premium features, and cross-device synchronization, may only be available to users with accounts. Users without accounts may also experience limitations in data persistence and recovery options.

Account Security. If you create an account, you are prohibited from sharing your account credentials, login information, or access keys with others or making your account accessible to third parties. You bear full responsibility for all activities conducted under your account (or associated with your session if you don't have an account) and must immediately notify us at support@superintelligence.co of any unauthorized access or security breaches.

Account Termination. If you have an account, you may close it at any time by contacting support@superintelligence.co. If you use our Platform without an account, you may clear your session data and conversation history through your browser settings or by contacting us.

Organizational Accounts. If you register using an employer-provided or organization-owned email address, your account may be linked to that organization's enterprise account. The organization's administrator may gain the ability to monitor, control, and access your account and associated Content (defined below).

Trial and Evaluation Access. We may offer limited-time or limited-functionality trial access to our Platform. Such trial usage is restricted to personal, non-commercial purposes only.

Additional Service Terms. Certain Platform features may require acceptance of supplementary terms that will modify your rights and obligations for those specific features, including potential fee obligations.

3. Permitted and Prohibited Uses

Authorized Use. You may access and utilize our Platform solely in accordance with this Agreement, our Acceptable Use Policy, and any posted guidelines or supplemental terms ("Authorized Use"). You are accountable for all activities conducted through your account or associated with your session if you don't have an account.

Prohibited Uses

You are expressly prohibited from accessing or using our Services in the following ways:

1. Illegal Activity: In any manner that violates any applicable law or regulation, including but not limited to laws governing data export/import, trade controls, sanctions, and international regulations.
   
   
2. Competing Products: To develop, train, or improve any products or services that compete with our Services, including developing or training artificial intelligence or machine learning algorithms, models, or systems.
   
   
3. Resale and Distribution: To resell, redistribute, or commercialize our Services or any outputs from our Services without explicit authorization.
   
   
4. Output for Competing Models: To use any outputs from our Services to develop, train, or improve models that compete with our Services.
   
   
5. Reverse Engineering: To decompile, reverse engineer, disassemble, or otherwise attempt to derive the source code or underlying components of our Services, including our models, algorithms, or systems, except to the extent such restrictions are prohibited by applicable law.
   
   
6. Unauthorized Access: To use our Services to obtain unauthorized access to any system, network, or information, or to engage in any form of hacking, penetration testing, or security bypassing.
   
   
7. Automated Access: Except when accessing our Services via an official API or where we explicitly permit it, to access the Services through automated or non-human means, including bots, scripts, crawlers, or other automated tools.
   
   
8. System Interference: To abuse, harm, interfere with, or disrupt our Services, including introducing viruses, malware, or other harmful code, engaging in spam or denial-of-service attacks, or circumventing any rate limits, restrictions, or protective measures.
   
   
9. Data Harvesting: To systematically extract, scrape, crawl, or harvest data or information from our Services beyond what is explicitly permitted under these Terms.
   
   
10. Programmatic Extraction: To automatically or programmatically extract data or outputs from our Services except through authorized API access.
    
    
11. Intellectual Property Infringement: To infringe, misappropriate, or violate any intellectual property rights or other legal rights, including rights of publicity, privacy, or proprietary rights.
    
    
12. Misrepresentation: To represent that outputs generated by our Services were created by humans when they were not, or to otherwise misrepresent the source or nature of AI-generated content.
    
    
13. Deceptive Practices: To use our Services, outputs, or actions to deceive any person or entity, including impersonation, fraud, or the creation of misleading content.
    
    
14. Harmful Impact: To engage in any conduct that restricts or inhibits any person from using or enjoying our Services, or that we reasonably believe exposes us, our users, affiliates, or any third party to liability, damages, or harm of any type, including reputational harm.
    
    
15. High-Risk Decisions: To use any outputs relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.
    
    

4. Content Ownership and Use

Definitions

For purposes of this section:

• "Inputs" means all data, text, prompts, questions, files, images, or other information you provide to our Services
• "Outputs" means all responses, content, analysis, or information generated by our Services based on your Inputs
• "Content" means Inputs and Outputs collectively

Your Responsibilities

You are fully responsible for all Inputs you submit to our Services. By providing Inputs, you represent and warrant that:

1. Legal Rights: You have all necessary rights, licenses, permissions, and authority to provide the Inputs to us and for us to process them as described in these Terms
2. Legal Compliance: Your Inputs and their submission do not violate these Terms, our Acceptable Use Policy, or any applicable laws or regulations
3. Third-Party Rights: Your Inputs do not infringe or violate any third-party intellectual property, privacy, publicity, or other legal rights
4. Authorization: If you are providing Inputs on behalf of another person or entity, you have proper authorization to do so

Ownership Rights

Your Input Ownership: As between you and us, and to the extent permitted by applicable law, you retain all right, title, and interest that you have in your Inputs.

Output Ownership: Subject to your compliance with these Terms and applicable law, we hereby assign to you all of our right, title, and interest (if any) in and to the Outputs generated in response to your Inputs.

Similarity Disclaimer: Due to the nature of artificial intelligence technology, Outputs may not be unique, and other users may receive similar or identical Outputs from our Services. Our assignment of rights in Outputs does not extend to Outputs generated for other users or any third-party content that may appear in Outputs.

Our Use of Content

Permitted Uses: We may use Content to:

• Provide, maintain, develop, and improve our Services
• Develop other products and services
• Comply with applicable law and legal requirements
• Enforce our terms and policies
• Maintain safety and security of our Services

Training Restrictions: We will not use your Content to train our models or improve our artificial intelligence systems, except in the following limited circumstances:

1. User Feedback: If you provide feedback about Content (such as rating responses or providing suggestions), we may use that feedback and associated Content to improve our Services
2. Safety Review: Content that is flagged for trust and safety review may be used to improve our ability to detect and prevent policy violations, including training safety and moderation systems
3. Public Content: Content that is publicly available or in the public domain may be used for training purposes

Opt-Out Rights: If you have an account, you may opt out of having your Content used for any training or improvement purposes by following the procedures outlined in our Privacy Policy or through your account settings. Users without accounts may opt out by contacting us directly, though this may limit our ability to provide personalized experiences. Please note that opting out may limit some features or capabilities of our Services.

Accuracy and Reliability

No Guarantee of Accuracy: Artificial intelligence and machine learning technologies are rapidly evolving. You acknowledge and agree that:

• Outputs may contain inaccuracies, errors, or incomplete information even when appearing authoritative
• You should not rely on Outputs as a sole source of truth, factual information, or professional advice
• You must independently verify the accuracy and appropriateness of all Outputs before using or relying on them
• Outputs may not reflect the most current, complete, or accurate information available

Professional Advice Disclaimer: Outputs from our Services do not constitute professional advice of any kind. You should consult with qualified professionals for medical, legal, financial, or other professional advice.

5. User Feedback

We value user feedback, including suggestions, improvements, or ratings of Outputs in response to Inputs ("Feedback"). When you provide feedback we store the associated conversation. While you have no obligation to provide Feedback, any Feedback you do provide may be used by us without restriction, obligation, or compensation to you.

6. Subscription Plans, Fees, and Payment

Fee Structure. Certain Platform features or services may require payment of fees as listed on our Pricing Page or as otherwise communicated to you in writing. You are responsible for paying all applicable fees and taxes.

Payment Information. For paid services, you must create an account and provide complete and accurate billing information, including a valid payment method ("Payment Method"). You authorize us to charge your Payment Method for applicable fees and taxes. For recurring or usage-based services, you authorize periodic charges to your Payment Method.

Third-Party App Store Purchases. If you purchase access through a third-party distributor (such as an app store), you will pay the distributor directly, and their payment, billing, and refund terms will apply instead of ours.

Refund Policy. Except as expressly stated in this Agreement or required by law, all payments are non-refundable. Please review your orders carefully before confirming purchase.

Fee Changes. We may modify our fees over time. For fee increases, we will provide you an opportunity to review and accept the changes before being charged. If you don't accept fee increases, we may discontinue your access to affected services.

Payment Processing. We are not liable for errors caused by third-party payment processors used to handle your payments.

Subscription Services. Access to premium features require a paid subscription ("Subscription") and account creation followed by our subscription process.

1. Subscription Content and Features. Your Subscription's included content, features, and services, along with subscription duration, will be described during the order process. We may modify available content and features over time and do not guarantee continuous availability of any particular content or feature.
   
   
2. Subscription Terms and Auto-Renewal. Paid Subscriptions automatically renew and charge your Payment Method on each renewal date until cancelled. Subscriptions with minimum terms ("Initial Term") will be disclosed during ordering. Your Subscription continues for the Initial Term and automatically renews for additional periods equal to the Initial Term ("Renewal Terms") until cancelled.
   
   
3. Cancellation Process. You may cancel your Subscription at any time through your account settings or by contacting support@superintelligence.co. App store subscribers must cancel through the app store per their terms. To avoid renewal charges, cancel at least 24 hours before your current term expires. Upon cancellation, your access continues through the end of your paid period, but fees are not refunded.
   
   
4. Subscription Fees. Subscription fees are charged upfront for each Initial Term and Renewal Term. We may change subscription fees between terms but not during your current term. Fee increases require at least 30 days advance notice. You may cancel before the fee increase takes effect to avoid higher charges.
   
   

7. Third-Party Services and Integrations

Our Platform may incorporate or connect with third-party content, services, or integrations ("Third-Party Services"). We do not control and accept no responsibility for any losses or damages arising from your use of Third-Party Services, for which we provide no representations or warranties. Your use of Third-Party Services is at your own risk and subject to their applicable terms, conditions, and policies, including privacy policies.

8. Content Moderation and Trust & Safety

Third-Party Content Responsibility. Third-party content integrated into our Platform remains the responsibility of its provider. Superintelligence has no obligation to host or serve such content. Third-party content may appear in Inputs or Outputs and become part of Content. If you encounter third-party content that appears to violate this Agreement, our Acceptable Use Policy, or applicable law, you may report it to us through our reporting mechanisms.

Content Removal Authority. If we become aware that third-party content (1) infringes intellectual property or related rights, (2) breaches this Agreement or our Acceptable Use Policy, or (3) may harm Superintelligence, our users, or third parties, we reserve the right to remove or restrict such content using both algorithmic and human review processes.

Enforcement Information. You can learn more about our content monitoring and enforcement procedures, including account suspension and termination appeals by writing to us through our reporting mechanisms.

9. Software and Updates

We may provide software including mobile applications ("Superintelligence Software") with manual or automatic updates without advance notice. Superintelligence Software may include open source components. In case of conflicts between this Agreement and other applicable terms for Superintelligence Software portions (such as open-source licenses), those other terms will control for the relevant portion to the extent of the conflict.

10. Platform Ownership and Intellectual Property

Our Platform is owned, operated, and provided by us and our affiliates, licensors, distributors, and service providers (collectively "Providers"). We and our Providers retain all respective rights, title, and interest, including intellectual property rights, in and to the Platform. Beyond the access and use rights expressly granted in this Agreement, no additional rights, title, or interest in our Platform are granted to you.

Brand Usage. You may not use our name, logos, or trademarks in connection with products or services other than our Platform, or in ways that imply our affiliation, endorsement, or sponsorship, without our prior written permission. For permission requests, contact us at legal@superintelligence.co.

11. Warranties, Liability, and Indemnification

Disclaimer of Warranties. We work diligently to provide excellent services and continuously improve our Platform. However, certain aspects cannot be guaranteed.

YOUR USE OF THE PLATFORM AND CONTENT IS ENTIRELY AT YOUR OWN RISK. THE PLATFORM AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AVAILABILITY, RELIABILITY, SECURITY, PRIVACY, COMPATIBILITY, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, PERFORMANCE, OR TRADE USAGE.

Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE, OUR PROVIDERS, OR OUR OR THEIR RESPECTIVE AFFILIATES, INVESTORS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, THE "SUPERINTELLIGENCE PARTIES") BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR OTHER DAMAGES ARISING FROM OR RELATED TO THE PLATFORM, CONTENT, OR THIS AGREEMENT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHER THEORY, EVEN IF SUPERINTELLIGENCE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF FORESEEABLE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SUPERINTELLIGENCE PARTIES' TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING FROM OR RELATED TO THE PLATFORM, CONTENT, OR THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR PLATFORM ACCESS OR USE IN THE SIX MONTHS PRECEDING THE DATE SUCH DAMAGES FIRST AROSE, AND (B) $100. THESE LIMITATIONS ARE FUNDAMENTAL TO THIS AGREEMENT, AND WE WOULD NOT OFFER THE PLATFORM TO YOU WITHOUT THESE LIMITATIONS.

Indemnification. YOU AGREE TO INDEMNIFY AND HOLD HARMLESS THE SUPERINTELLIGENCE PARTIES FROM AND AGAINST ANY AND ALL LIABILITIES, CLAIMS, DAMAGES, EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND COSTS), AND OTHER LOSSES ARISING FROM OR RELATED TO YOUR BREACH OR ALLEGED BREACH OF THIS AGREEMENT; YOUR ACCESS TO, USE OF, OR ALLEGED USE OF THE PLATFORM OR CONTENT; YOUR FEEDBACK; ANY PRODUCTS OR SERVICES YOU DEVELOP USING OUR PLATFORM; YOUR VIOLATION OF APPLICABLE LAW OR THIRD-PARTY RIGHTS; AND ANY ACTUAL OR ALLEGED FRAUD, INTENTIONAL MISCONDUCT, GROSS NEGLIGENCE, OR CRIMINAL ACTS BY YOU OR YOUR EMPLOYEES OR AGENTS. WE RESERVE THE RIGHT TO ENGAGE SEPARATE COUNSEL AND ASSUME EXCLUSIVE DEFENSE AND CONTROL OF ANY INDEMNIFIABLE MATTER, AND YOU AGREE TO COOPERATE WITH US AS REASONABLY REQUESTED.

Jurisdictional Variations. Some jurisdictions prohibit certain warranty disclaimers or liability limitations, so some or all of the above disclaimers and limitations may not apply to you.

Third-Party Beneficiaries. Our Providers are intended third-party beneficiaries of the warranty disclaimers and liability limitations in this section.

12. General Provisions

Platform Changes. Our Platform represents novel technology that may contain bugs or errors, and will be continuously evolving. We may add or remove features, modify capacity limits, offer new services, or discontinue certain services over time.

Unless we have a separate written agreement with you saying otherwise, we reserve the right to modify, suspend, or discontinue the Platform or your access to it, in whole or in part, at any time without notice. While we will strive to provide reasonable advance notice when discontinuing services, urgent situations--such as preventing abuse, meeting legal requirements, or addressing security and operability issues--may make advance notice impractical. We will not be liable for any Platform changes, suspensions, or discontinuations.

Agreement Modifications. We may revise and update this Agreement at our discretion. Examples of potential updates include (1) reflecting Platform changes, such as new features, services, or pricing, (2) addressing security or legal requirements, or (3) promoting safety or preventing abuse. If you continue accessing the Platform after we post updated terms on our website or otherwise notify you of changes, you agree to the updated terms. If you don't accept the updated terms, you must stop using our Platform.

Supplemental Terms. We may offer Platform features that require feature-specific terms or guidelines. When using our Platform, you agree to comply with any applicable guidelines, rules, or supplemental terms posted on the Platform ("Supplemental Terms"). If this Agreement conflicts with Supplemental Terms, the Supplemental Terms will govern for the applicable feature.

Complete Agreement. This Agreement and any other terms expressly incorporated by reference constitute the entire agreement between you and us regarding the subject matter herein.

Termination Rights. You may discontinue Platform use at any time. We may suspend or terminate your Platform access (including any Subscriptions) without notice if we believe you have breached this Agreement or if we must comply with applicable law. For users with accounts: If we terminate your access due to Agreement violations and you have a Subscription, you will not receive any refund. Additionally, we may terminate Subscriptions at any time for any other reason. If we exercise this right for website-purchased subscriptions, we will provide a pro rata refund for the unused subscription portion after termination. App store subscription refunds are subject to the app store's terms, not this Agreement.

For users without accounts: We may terminate or restrict your access to our Platform by blocking your IP address or clearing your session data. In such cases, you may lose access to your conversation history and personalized settings.

We may also terminate inactive accounts (over one year without a paid account) with advance notice. For users without accounts, we may delete session data and conversation history after extended periods of inactivity as described in our Privacy Policy.

Post-Termination Effects. Upon termination of this Agreement, a Subscription, or your Platform access, we may delete any Content or other data associated with your account or session at our option. Sections 6 (regarding outstanding fees), and 9-12 will survive any termination.

Severability. If any term or portion of this Agreement is invalid or unenforceable, it will not affect any other terms.

No Waiver. Any delay or failure to enforce Agreement provisions does not waive our right to enforce them later.

Assignment Restrictions. You may not transfer or assign this Agreement without our prior written consent, but we may assign it without restriction.

Export Controls. You may not export or provide Platform access to U.S. embargoed countries or to individuals on (i) the U.S. Treasury Department's Specially Designated Nationals list, (ii) other restricted party lists identified by the Office of Foreign Asset Control, (iii) the U.S. Department of Commerce Denied Persons List or Entity List, or (iv) other restricted party lists. You represent and warrant that you and anyone using the Platform through your account or session are not such persons or entities and are not located in such countries.

Legal Compliance. We may comply with governmental, court, and law enforcement requests or requirements relating to Platform provision or use, or to information provided to or collected under this Agreement. We reserve the right, at our sole discretion, to report information from or about you, including Inputs or Outputs, to law enforcement.

Government Use. The Platform was developed solely at private expense and constitutes commercial computer software and commercial computer software documentation under applicable Federal Acquisition Regulations and agency supplements. Accordingly, U.S. Government users will have only those rights granted to all other end users under this Agreement.

13. Dispute Resolution

Equitable Relief. You agree that (a) no adequate legal remedy exists if you breach Section 3 (Permitted and Prohibited Uses); (b) determining damages from such breach would be difficult, and any such breach would cause irreparable harm; and (c) injunctive relief provides the best remedy for any such breach. You waive any opposition to such injunctive relief and any demand that we prove actual damages or post a bond or other security.

Governing Law and Jurisdiction. This Agreement will be governed by and construed in accordance with the laws of the State of California without giving effect to conflict of law principles. You and Superintelligence agree that any disputes arising out of or relating to this Agreement will be resolved exclusively in the state or federal courts in and for San Francisco, California, and you and Superintelligence submit to the personal and exclusive jurisdiction of those courts. By accessing our Platform, you waive any claims that may arise under other jurisdictions' laws.

Informal Resolution Requirement. Before filing formal legal action, we both agree to attempt informal dispute resolution. You agree to notify us of disputes through support@superintelligence.co. We will notify you at your account email address if you have an account, or through other reasonable means if you do not have an account. If we cannot resolve the dispute within 60 days, either party may initiate formal proceedings. Both parties agree to attend an individual settlement conference if requested during this period.

This Terms of Service agreement is effective as of June 1, 2025 and replaces any previous versions.