Cookie Policy

Last Updated: June 1, 2025

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our Platform. They help us provide you with a better experience by remembering your preferences and understanding how you use our Platform.

How We Use Cookies

We use cookies and similar tracking technologies for the following purposes:

Essential Cookies (Always Active)

These cookies are necessary for our Platform to function properly and cannot be disabled in our systems. They are usually only set in response to actions made by you which amount to a request for services.

What we use them for:

  • Session Management: Keep you logged in during your visit
  • Security: Protect against fraudulent activity and ensure secure connections
  • Load Balancing: Distribute traffic across our servers for optimal performance
  • Error Tracking: Identify and fix technical issues

Examples:

  • sessionId - Maintains your session while using our Platform
  • csrfToken - Protects against cross-site request forgery attacks
  • loadBalancer - Routes your requests to the appropriate server

Functional Cookies (Requires Consent)

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

What we use them for:

  • User Preferences: Remember your settings and preferences
  • Conversation History: Store your chat history locally (for non-account users)
  • Language Settings: Remember your preferred language
  • Accessibility Options: Remember accessibility preferences

Examples:

  • userPreferences - Stores your personalized settings
  • conversationHistory - Maintains your chat history locally
  • language - Remembers your language preference
  • theme - Remembers your preferred visual theme

Analytics Cookies (Requires Consent)

These cookies help us understand how visitors interact with our Platform by collecting and reporting information anonymously. This helps us improve our Platform and your experience.

What we use them for:

  • Usage Analytics: Understand how you use our Platform
  • Performance Monitoring: Identify slow-loading pages or features
  • Error Tracking: Monitor and fix technical issues
  • Feature Usage: See which features are most popular

Third-Party Analytics Services:

  • Google Analytics: Provides insights into Platform usage and performance
  • Other Analytics: We may use additional analytics services from time to time

Marketing Cookies (Requires Consent)

We currently do not use marketing or advertising cookies. If this changes in the future, we will update this policy and provide you with options to manage your preferences.

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